Shipping & Returns
Shipping Policy
All of the flowers that you order will be shipped in parcels / boxes to suit the size of your order. We deliver all across Australia and internationally.
If you place a large order (eg: 8 bridesmaids, bridal Bouquet, single stem roses) you might receive two or more parcels containing your flowers, since they are packaged with care. If all of your flowers don't arrive on the same day, the rest will usually arrive the next business day or so.
Return & Exchange Policy
We know you'll LOVE your flowers, but if for any reason you're not satisfied with your purchase once it arrives, that's ok! Just contact us via email and send the return tracking information within 5 business days of receiving your order.
As long as they're unused and in the condition they were sent in (ie: no damage or signs of use) we'll happily organise your preference of exchange or refund.
Please note, return shipping costs are received by the shipping carrier so cannot be refunded by us.